Boxee Box Died

I recently updated my Boxee Box and it seems to have broken it. I always take the updates and I’m always scared they’re going to break the damn thing but it seems you have no choice. I’d also had the box lock up a few times while browsing the list of movies but I wasn’t sure if that was due to the 340 movies we had listed.

It locked up while browsing and I rebooted it. It then started asking for the WiFi password which I provided and it said it couldn’t join the network. So I restarted it again and this time it did nothing, I just got a black screen.

I searched the Internet for an answer and it seemed it wasn’t a HDMI handshake issue as I don’t use a switch box and the Boxee was working fine a few minutes before. I also wasn’t getting any audio so it seemed like the box was dead — all I could hear was the whir of the fan.

I powered it off, held the button down for 15 seconds and got the red logo which then changed to a flashing red/green logo — three red, one green. I couldn’t get beyond this though as it just refused to start and show anything on screen.

I called D-Link Support who answered straight away, very good to know, and I spoke to Richard — his assigned English name as he was clearly Indian. They made me jump through a few similar hoops, including holding the button down for a minute but it refused to do anything. I’m not waiting for the RMA process to begin. I already miss my Boxee Box, maybe it’s time to buy another one or time to buy something else perhaps…

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